FAQ

RETURN POLICY

If you are not 100% satisfied with your purchase from The Smart Bike Lights you can return your item(s) for a full refund within 30 days of purchase. (Returns must be un-used, in the state you received them, and in the original packaging.) Some items ship with an attached security tag. Merchandise returned without the original box or a damaged item do not qualify for a refund. Please note, you will be responsible for paying for return shipping, but if your return is accepted you will be reimbursed.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

SHOULD I BUY MORE THAN ONE?

Yes, most of our customers buy 2 or 3... One for each bike, and one for their loved ones.

HOW FAST IS SHIPPING?

Shipping takes 2-3 business days to leave facility, then another 2-3 weeks to arrive internationally.

WHY CHOOSE THE BIKE LED?

With over 100,000 units sold and thousands of happy customers we challenge you to find a bad review about us.

WHAT PAYMENTS DO YOU USE?

Paypal, Amazon Pay, Apple Pay, Google Pay and all major credit cards.

 

 

Which Smart Light is right for you?

CLIQ

We have re-invented the bike light.
  • Engineered triple lens system (Wide, Long and side range lenses). The most visible bike light in the world.
  • IP67 Water resistance rating-highest of any bike light.
  • Rayo Application for group synchronisation, anti-theft and pattern customisation.
  • Ultra bright and class leading 90 Lumens peak brightness.
  • Powerful and efficient CPU with bluetooth engine.
  • Auto brake light utilising advanced drone technology.
  • Daylight visible, utilising the custom engineered lenses.
  • Smart angle adjustable seatpost and saddle mounting.
  • Up to 20 hours batterylife(USB micro charging).

CUBELIGHT II PRO

And then there was pro.
  • Hardened alloy unibody construction
  • Packaged with saddle and seatpost mounts.
  • Smart auto braking
  • machine learning powered by32-bitCPU
  • 50 Lumens Brightness(65whilebraking)
  • Up to 200m viibility distance
  • Light sensory managing auto Daytime and Night-timemodes
  • Up to 30 hour battery life
  • IPX5 water resistnace

NAVI 600

The bicycle head - light, but not as you know it.
  • Hardened alloy unibody construction
  • Adjustable handlebar mount + PC mount option
  • Powerful 600 lumen output
  • Anti-glare with uniform flood light technology, utilising CREE XPL high efficiency LEDS
  • MuRata high precision NTC sensor for intelligent temperature sensing
  • Intuitive touch controls on the capacitive touch display
  • Light sensory managing auto Day time and Night-time modes
  • Up to 30 hour battery life with the large 3350mAh battery + ECO mode to maximise battery life.
  • IPX5 water resistance

XLITE 100

A new era of bike lights.
  • Hardened alloy unibody construction
  • Optional saddle or seatpost version (additional mounts sold separately)
  • Autobrake mode
  • Auto light adjusting utilising light sensor
  • 30 Lumens Brightness(45 while braking)
  • PX5 water resistance